Month: August 2018

5 Best Things on Self Drive Safaris Uganda

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Uganda is one of the top tourism destination in Africa and lots of people nowadays are resorting to exploring this pearl of Africa on their own. These expeditions are popularly known as self-drive safaris. Self-drive safaris in Uganda are the next big thing in the travel world since those who have engaged in them have had a memorable experience.

What travelers do in these expeditions is hire a car from a reputable company and traverse to the different national parks and other tourist places in Uganda.  The other travel and tour components are handled by themselves.

Due to the advancement in technology, most of the travel information can be found on travel journals that help travelers to get the relevant content they need while traveling on their own thus making self-drive safaris much easier for them.

While on a self-drive safari Uganda, there are several interesting things you can encounter and also do. We bring to you the 5 best things on self-drive safaris Uganda;

One of the best thing to enjoy on a self-drive safari in Uganda is privacy and independence of travel. During self-drive safari, a traveler gets that freedom and private time to do things he/she would have thought of doing when alone.

There is no need of putting up with a guide that can deprive of your freedom to enjoy yourself to the fullest as you are scared that he might take you for being something like crazy.

Self-drive safaris in Uganda come with great comfort of travelling. The 4×4 rental cars being offered for self-drive safaris have all the technological advancement that a traveler needs while traveling.

These vehicles have enough space and soft seats to travel in a comfort way without any problem of back pain and paralyzed legs. These cars also have air conditioners to regulate temperatures while in the car and also food and drink handlers to enjoy your meals without any difficult.

Self-drive safaris makes travelers cover a wide range of attractions in Uganda. While self-driving the traveler has no strict itinerary to follow so he/she is able to discover lots of things in Uganda.

Uganda is dubbed as the pearl of Africa this is a country with endless natural wonders to encounter. Uganda has half world’s total number of mountain gorillas that are found in Bwindi impenetrable national park. It also has the big five animals that is lions, rhinos, buffaloes, leopards and elephants which are one of the most sought after big mammals in the wild.

It also has the source of the Nile arguably the longest river in the world. With all those aforementioned attraction, one can encounter them when one takes up a self-drive safari Uganda.

Self-drive safaris Uganda are one of the expeditions that give travelers a lifetime experience. It is more than adventures as it also bring fun and privacy to your safari expedition.

 

 

Car Rental Uganda Tips to Handle Disgruntled Customers

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Car renting business is a service delivery business where by one has to be at his/her best to attend and satisfy his/her clients. When you are dealing in car rental Uganda, you meet customers from different walks of life and the way you handle them matters.

Some customers are easy goers while others are hard beings as they want everything in perfect shape yet in the service delivery business at times mistakes are made. The customers that are hard to handle when there is a problem when offering them the car rental services are normally caused disgruntled customers.

Handling a disgruntled customer is really a fragile and stressing situation for the operators as the operator has to find ways of making this customer come back to his/her cool before the worse gets to the worst.

So here are the tips to deal with disgruntled customers in car rental business Uganda

Keep calm.

When the customers horses are high as his/her attendant try to keep your cool. The burning fire can never be cooled down by fire but water. Try to remain in your normal state as you explain to the customer and eventually he/she will calm down to and progress with business.

Do not get personal

If the customer is mad at you about the rental car or any other inconvenience try not to get back at him/her. Try to hide your personal feelings or try to attack him/her verbally. Stay focused and explain to him/her of what went wrong.

Listen to the customer

When the customer complains about your  Uganda car rental services, always listen to him/her digest what he/she is saying as you are making an eye contact and also making responses to show that you are clearly listen and trying to understand his/her complaint.

Empathize with the customer

As the customer explains his/her problem show that you understand where he/she is coming from to complain about your car rental service. Try to show that you are at fault and sympathize with him or her.

Solicit for an apology

When you try to show the customer that you understand the problem and where he/she comes from try to be apologetic. A statement of “I am sorry” should be made. The sorry statement is one of the way of trying to calm a person down.

Find a solution to the problem

Once you get to know things have gotten wrong about the car rental services, you should find a way to rectify the problem as soon as possible. The above tips will mean nothing if you do not find a solution to what caused the customer to get disgruntled.

Take time off

When the problem is solved, try to dispense yourself from the environment where the disgruntlement has occurred so that you can get to your normal state to move on.

Many people’s car rental businesses in Uganda have got bad reviews from customers due to the way they handled them when they were displeased with their services. So the above tips of how to handle a disgruntled customers can help them to get back on track.

 

 

 

4 Useful Driving Tips for Short Persons

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Driving in Uganda is a very challenging experience due to a number of factors like ragged and pothole narrow roads and reckless road users.  Driving becomes harder for short people since it goes beyond the fore mentioned factors to even the driving technical factors as vehicles are made for people with moderate height.

Therefore short people are at a very high risk of getting problems while driving in Uganda and for that reason, here are some of the useful driving tips for short persons.

Adjust the driver seat

When short in stature, you have to find the right position for the driver seat. The seats are adjustable so you can move them from one position to another to get the best position for you to drive the car.

Sit high with cushion

When one puts a cushion in the driver seat in particular a short person, he/she will have a better position to drive the car as he/she is in the best position to hold the steering and also look around what is coming at the front and also behind through the mirrors. Always choose the perfect cushion size for your height as these may differ from size to size. Buying the wedged cushion is always the perfect thing to do as it is firm and does not move while seated on it.

Find your blind area

This is a very important tip. When short is commendable for you to discover where your vision of object stops while in the driver seat. This is done by making a friend move around the car as you look through the mirror to try to find where your vision stops. If you find any of your blind spots, try to mark them as they will help to ascertain where you will place the cushion in the driver seat.

Pedal extenders

Reaching the pedal areas is hard for persons of short stature. So if you cannot properly reach the brakes and the accelerator of the car. It is best for to inform the car rental company about your problem so that they can buy a pedal extender so that your foot can steadily have a firm stamp on the pedals. The extenders are very cheap and helpful but these vary in size so as person renting a car you have to contact the car rental company to get your size in advance. With that tip you can full control of the pedals which are one of the controllers used in driving.

As a car rental company Self Drive in Uganda tries to help its esteemed customers and would be customers to bring the best driving tips in Uganda so that a traveler can have a best experience in Uganda.

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